Huge thanks to our Greeter Susanne for an amazing start to our weekend in Hamburg. She listened to our interests and managed to take us around the city to view an amazing array of sights. She was prompt, polite and professional and as the afternoon progressed we all relaxed and we had lots of fun. We walked and walked and walked. No question was too silly and her knowledge was immense. It set the tone for us to continue a fantastic weekend where we felt we really got to see Hamburg. Thank you!