As a first time visitor to Hamburg we were greeted politely and had received a wealth of information beforehand to help us get started on our stay.
Michael was a wealth of information for us and spent literally all day showing us around the city.
Nothing was too much trouble for him and he ensured we understood all the varioius means of transport and places we would like to visit in the days after our meet.
A perfect gentleman who even after our greet was on hand if we should ever need him.
Image source: In-house production