We had a wonderful experience with our Greeter Gudrun. She showed us (we’re an American couple plus our 21-year old son and his girlfriend) several neighborhoods around the city center, discussing architecture, history, customs, and contemporary issues plus many other subjects, answering every question we asked. She had maps and brochures to offer us, to help with planning our visit. She was friendly, welcoming and genuinely interested in making sure we enjoyed our experience in Hamburg. We really enjoyed seeing “her view of Hamburg” which made it a personal experience not a standard tour. That is what we enjoyed the most.